TIPS 202 CAREERS

Join the Founding Team

Open Positions: Nail Technicians, Nail Salon Manager, Guest Services Receptionist, Receptionist + Marketing Manager

Expanding from Chicago to Washington, D.C, our salon is rooted in creativity, culture, and community. We are building a team of talented professionals who are passionate about nail artistry, hospitality, and delivering exceptional client experiences.

  • Position Overview

    The Nail Salon Manager is responsible for overseeing daily salon operations, supporting the nail technician team, and ensuring a seamless guest experience from start to finish. This role requires strong leadership, organization, and a deep understanding of beauty service environments.

    This is a leadership role for someone who is passionate about building team culture and maintaining high standards of service.

    Responsibilities

    • Oversee daily salon operations and workflow
    • Manage team scheduling and technician coverage
    • Ensure service quality and guest satisfaction standards are met
    • Support hiring and onboarding of new nail technicians
    • Maintain salon cleanliness, inventory, and operational systems
    • Handle customer concerns and service recovery when necessary
    • Collaborate with leadership on team performance and salon growth
    • Assist with implementing policies and operational procedures

  • Position Overview

    The Guest Services Receptionist is the first point of contact for clients entering the salon. This role is responsible for creating a welcoming environment while assisting with appointment booking, check-in, and retail sales.

    We are looking for someone who is friendly, organized, and passionate about providing exceptional hospitality.

    Responsibilities

    • Greet clients and provide a warm welcome upon arrival
    • Manage appointment scheduling and booking requests
    • Assist with client check-in and check-out procedures
    • Maintain the cleanliness and presentation of the front desk area
    • Answer phone calls and respond to client inquiries
    • Promote salon services, retail products, and gift cards
    • Support technicians by ensuring services run on schedule
    • Maintain a positive and professional client experience

  • Position Overview

    The Guest Services & Marketing Manager plays a dual role in overseeing the guest experience while supporting the salon’s local marketing initiatives. This role is ideal for someone who understands hospitality and enjoys contributing to brand growth.

    You will help ensure the salon operates smoothly while assisting with social media, promotions, and community engagement.

    Responsibilities

    • Oversee front desk operations and guest experience standards
    • Manage appointment flow and service coordination
    • Assist with social media posting and content coordination
    • Support marketing initiatives, promotions, and events
    • Maintain relationships with local businesses and community partners
    • Help manage the salon email list and client communications
    • Assist with retail merchandising and in-salon promotions
    • Monitor client feedback and identify opportunities to improve the experience

  • Position Overview

    The Nail Technician Trainer is responsible for maintaining the salon’s technical standards by mentoring and training nail technicians. This role ensures consistency in service quality, nail artistry, and client experience.

    We are looking for a highly skilled technician with leadership experience who enjoys helping others grow in their craft.

    Responsibilities

    • Train and mentor new nail technicians joining the team
    • Maintain consistent service quality across all technicians
    • Provide coaching on nail techniques, sanitation, and service flow
    • Assist with onboarding and technical assessments
    • Support technicians in improving speed, technique, and nail art skills
    • Help develop training materials and service standards
    • Collaborate with salon leadership on team development